Question 1

What is FastSheba?

Accepted Answer

FastSheba is an online platform that delivers medicines, groceries, and daily essentials quickly and safely to your doorstep.

Question 2

How can I place an order?

Accepted Answer

Simply browse products, add items to your cart, and complete checkout with your preferred payment method.

Question 3

What are your delivery hours?

Accepted Answer

We deliver every day from 8:00 AM to 11:00 PM. Delivery hours may vary by location.

Question 4

How long does delivery take?

Accepted Answer

Most orders are delivered within 30–90 minutes depending on your location and product availability.

Question 5

Which payment methods do you accept?

Accepted Answer

We accept Cash on Delivery, bKash, Nagad, Rocket, and online card payments.

Question 6

Do you deliver prescription medicines?

Accepted Answer

Yes. Prescription medicines require a valid prescription before processing the order.

Question 7

Can I cancel my order?

Accepted Answer

Yes. Orders can be cancelled before they are dispatched for delivery.

Question 8

What should I do if I receive the wrong product?

Accepted Answer

Contact our support team immediately, and we'll arrange a replacement or refund if applicable.

Frequently Asked Questions